Repairs and Returns | Info | Argonaut Drysuits

BEFORE you send any Argonaut drysuits back to fourth element, please fill out this online form. We will then generate a returns code and contact you to arrange getting the suit back to us. We will endeavour to respond to your Argonaut return request within 3 working days.

Drysuit Details

Drysuit Serial Number (10 digits)*

The drysuit serial number is 10 digits long and can be found underneath waistband at back of suit or inside right-hand pocket.

Drysuit Reference Number (DS-) *

This number can be found on order confirmation emails or invoices. If you do not know the DS number please just add the suit serial number in this field as well.

Dealer

Please select the dealer the suit was ordered through. If you cannot find your dealer in the list, please choose Fourth Element.

Customer Details

First Name *

Last Name *

Phone *

Email *

Email Confirm *

Reason for Return/Repair

Please select the reason for returning the drysuit *

Description of the problem *

Please provide as much information as you can about the reason for return, or details of the repair required.

Preferred solution *

Example: please take 3cm off the arms or please fit new boots

Number of Dives (Approximately) *

Please let us know how many dives this suit has been used for

Customer Measurements

Please provide some measurements of the customer to assist us with sizing. These measurements must be taken wearing a tight fitting baselayer like the J2 and not wearing the undersuit.

Height (Cm) *

Chest (Cm) *

Hips (Cm) *

Inside Leg (Cm) *

Arm Length - Shoulder to wrist via elbow (Cm) *

Waist (Cm) *

Upload Photos

To assist us with processing your drysuit return or repair, please upload some images to show the problem. If your return concerns the fit of the drysuit, please be sure to upload full length pictures of the customer from the front, side and back.

Upload Photo 1

Upload Photo 2

Upload Photo 3

Upload Photo 4

Please tick to confirm you understand the following:

I have filled out this form completely, including adding the suit serial number.

Understand that I must wait for a returns code to be generated and await further instructions before I send the suit.

If the return concerns the fit of the suit:

Ensure customer is wearing their undersuit(s).
Braces are worn and tightened.
Crotch strap is buckled up and tightened.
Please take manual measurements of customer using a tape measure.

I have read and understand all the information above.

If you have any questions, please email argonaut@fourthelement.com or telephone us on +44 (0) 1326 241404.

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Check the progress of current drysuit returns and repairs orders.

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